We understand that sometimes things don't go as planned, and we're here to help! If you're having any issues with your order or the checkout process, please don't hesitate to reach out.
While our checkout process is designed to be smooth on all devices, sometimes unexpected issues can occur. If you're having problems checking out, please contact us at your earliest convenience.
How to Get Support
You can contact our support team in a couple of ways:
- Email Us: Send a detailed message to customersupport@mckaysgrassseeds.com.au outlining the issue you're facing. The more information you can provide, the faster we can assist you!
- Call Us: You can reach us by phone at 1300 703 491. Calls are answered 24/7.
We're committed to making your shopping experience as smooth as possible. We look forward to helping you!
Pro Tip: If you're emailing us, including a screenshot of the issue can often help us resolve it even faster.
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