Shipping & Delivery
- Where can I purchase your products from? Do you have a list of store locations / stockists?
- Can I change or cancel my order after purchasing online?
- How long will it take to receive my order?
- When will my order be shipped?
- Do you ship (export) to overseas locations?
- Can I collect my order from McKays?
- I received part of my order. When will I receive the rest?
- The carrier has not delivered my order due to access issues to my address. Why has this happened when your website allowed me to use that address in the checkout?
- I didn’t pick up my package from the collection point, and it’s been returned to McKays Grass Seeds. What happens now?
- Will I have to sign for my delivery?
- What if I’m not home when my order arrives?
- I gave authority to leave, but the carrier didn’t leave my package. Why?
- What is authority to leave?
- Can I change my delivery address after my order has been placed?
- Who will deliver my order?
- What is the status of my delivery?
- Do you offer free shipping? How much do you charge for shipping / delivery?
- How can I track my delivery?